Best Bets Terms & Conditions – A Complete Guide for Bettors in Bangladesh

By using the Best Bets website or app, you confirm that you have read and fully accepted these terms and conditions. If you disagree with any of these terms, please refrain from using Best Bets.

Best Bets operates under an international gaming licence. Users accessing the service from Bangladesh are personally responsible for complying with local laws. Best Bets encourages all users to engage with its services responsibly.

Best Bets reserves the right to update these terms and conditions at any time. Registered users will be notified in advance via email or in-app notification whenever changes are made.

To open an account with Best Bets, you must meet the following requirements:

• You must be at least 18 years of age.
• A valid Bangladeshi mobile number is required.
• You must provide accurate information on the registration form — submitting false details is not permitted.
• Only one account may be registered per person.

KYC Verification

In some cases, Best Bets may request a photo of your National ID or birth registration certificate for identity verification (KYC). This typically applies to large withdrawals or when suspicious activity is detected. Failing to complete KYC may put your withdrawal on hold, but your deposited funds will not be lost.

Best Bets reserves the right to decline any registration without giving a reason, particularly if an application appears suspicious or the details match an existing account.

Best Bets currently supports deposits and withdrawals via bKash, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (BDT).

Deposit Rules

• Minimum deposit amount: ৳200.
• Deposits must be made from a mobile banking account registered in your own name.
• Successful deposits are typically credited to your account instantly.
• Best Bets does not charge any additional fees on deposits; however, charges from your mobile banking provider may apply.

Withdrawal Rules

• Minimum withdrawal: ৳500.
• Withdrawals will only be sent to your registered mobile number – transfers to any other number are not possible.
• Withdrawals for standard members are typically processed within 30 minutes to 2 hours.
• VIP members receive priority access to faster withdrawals.
• Bonus balances cannot be withdrawn directly — they convert to real money only once the wagering requirements are fulfilled.

Best Bets is not responsible for any withdrawal delays caused by incomplete or incorrect information. Please ensure all details are accurate before submitting a withdrawal request.

Best Bets regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions, which are stated alongside the offer. The general bonus policy is outlined below:

Welcome Bonus

New members are eligible for up to 100% bonus on their first deposit. To withdraw the bonus, you must wager 5 times the bonus amount. For example: if you receive a ৳1,000 bonus, you need to place ৳5,000 in bets before the bonus converts to real money.

Reload & Daily Bonuses

A variety of reload bonuses are available for regular members, generally with less strict wagering requirements. VIP members enjoy cashback bonuses with no wagering requirements at all.

• Each bonus can only be used once, unless the offer states otherwise.
• Bonuses are generally valid for 7 days – any unused bonus will expire after this period.
• Multiple bonuses cannot be active at the same time unless explicitly permitted.
• Bonus abuse — including arbitrage betting or placing opposing bets on the same outcome — is strictly prohibited.

The following rules apply when placing bets on Best Bets:

Bet Acceptance & Cancellation

Once a bet is confirmed, it generally cannot be changed or cancelled. However, if a significant change occurs before the match starts — such as a venue change or match postponement — Best Bets may void the bet and issue a full refund.

Odds Changes

The odds displayed at the time a bet is placed are final. Even if the odds change afterwards, payouts will be calculated based on the odds at the time of betting. Odds shift quickly in live betting, so always confirm you are seeing the correct odds before placing your bet.

Sports Event Cancellation

• If a match is cancelled or postponed indefinitely, the bet will be voided and the stake refunded.
• If a match is suspended after 50% or more of it has been completed, payouts may be settled based on the result of the completed portion.
• In cricket matches where the result is determined by the DLS method due to rain, that result will be considered the official outcome.

Maximum betting limits vary by VIP level. Standard members have a per-bet limit, while VIP members can place bets at higher limits.

Best Bets may temporarily suspend or permanently close an account under any of the following circumstances:

• Operating multiple accounts under the same person's name.
• Use of an account by or on behalf of a minor, or where such use is proven.
• Intentional misuse of the bonus system.
• Processing transactions using another person's payment method.
• Suspicion of match fixing or coordinated odds manipulation.
• Providing false information during KYC verification.
• Exploiting technical errors or bugs to gain an unfair advantage.

If an account is closed for a valid reason, any real money balance (excluding bonuses) will be refunded, though this may take some time until the investigation is complete.

Best Bets believes that responsible behaviour is essential for a healthy and enjoyable betting experience. We offer the following tools free of charge:

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Betting Limits: Set a maximum stake limit for each individual bet.
• Session Timer: Set a time limit on how long you spend betting in a single session.
• Cooling-Off Period: Take a temporary break for 1 to 30 days.
• Self-Exclusion: If you need an extended break, consider permanent self-exclusion.

If you feel that betting is having a negative impact on your life, please visit our Responsible Gaming Visit the page and get the support you need. We're here for you.

Best Bets takes your personal information very seriously. Details provided at registration — such as your name, mobile number, and device information — are used solely for the purpose of delivering our services.

• Your information will never be sold to third parties.
• You can opt out of marketing communications at any time.
• For our full policy on how your data is stored and used, please visit our Privacy Policy page.

Best Bets follows international data protection standards. All personal information is stored and transmitted using 256-bit SSL encryption.

If you have a dispute or complaint with Best Bets, follow the steps below to reach a resolution:

Step 1: Contact Support

Start by reaching out to our support team via live chat or email (support@bestbets.click). Most issues are resolved at this stage.

Step 2: Formal Complaint

If you are not satisfied with the support team's resolution, you may submit a formal complaint by email. Best Bets is committed to providing a written response within 5 business days.

Step 3: Licensing Authority

If the issue remains unresolved after completing both steps above, you have the right to escalate your complaint to Best Bets' licensing authority.

Best Bets may update these terms and conditions from time to time. For significant changes, members will be notified at least 14 days in advance.

Continued use of Best Bets after any changes have been made will be considered acceptance of the updated terms. If you object to the new terms, you may request account closure and receive a refund of your remaining balance.

Contact Information

For any questions or comments:

• Email: support@bestbets.click
• Live Chat: Available 24/7 on the website and app

Last updated on: January 2026. Version 3.2.