Data Protection Policy
Before sharing your personal information with best bets, you should know how it is stored and where it is used. This page explains everything in plain English – no complex legal jargon.
Your data is a trust placed in us. Best Bets honours that trust by following internationally recognised data protection standards.
Core Principles
Before diving into the details, here is a quick overview of Best Bets' core privacy principles.
Various types of information are collected when you register and use best bets. Below is a full list of what is collected and why:
| Data type | Why It Is Collected |
|---|---|
| Mobile Number | For Account Verification & Withdrawal Payments |
| Name & Date of Birth | For age verification and KYC processing |
| Password (Encrypted) | For Secure Account Access |
| Mobile Banking Details | For Deposit & Withdrawal Processing |
When you use the best bets website or app, certain information is collected automatically:
Password security: Best Bets can never directly read your password — it is stored using one-way encryption. No staff member or support agent has access to your password.
Best bets uses your information only for specific, defined purposes. Each purpose is clearly outlined below:
Your mobile number is used to identify you, confirm transactions, and send OTPs when needed. This is a fundamental requirement for operating Best Bets.
Data is analyzed to detect whether someone is opening multiple accounts, abusing the bonus system, or conducting suspicious transactions. These measures are in place to protect honest users.
Which features are used most, which pages have issues, and when server load peaks – best bets analyses this data to continually improve the platform. This analysis is entirely anonymised and does not reveal any personal identity.
If a licensing authority requests specific information as part of an investigation, best bets is legally required to comply. Where legally permitted, we will attempt to notify the member beforehand.
New bonuses, early offers on big matches, or special promotions – these are sent via SMS or push notifications. This is entirely optional and can be turned off at any time.
Best Bets never uses your data to make automated decisions that could negatively affect you — such as closing your account. All significant decisions involve human review.
This is the most frequently asked question, and best bets' answer is clear: your data is never sold, rented, or used for advertising purposes.
Third parties we never share your information with: Advertising companies, marketing agencies, data brokers, other betting sites, or financial institutions.
Best Bets does not retain data longer than necessary. The retention periods for each data type are outlined below:
| Data type | Retention Period | Reason |
|---|---|---|
| Account information | For as long as the account remains active | To provide our services |
| Transaction Records | 5 Years | Legal & Regulatory Requirements |
| Betting history | 3 Years | Dispute Resolution & Auditing |
| KYC Documents | 5 Years After Account Closure | Anti-Money Laundering Laws |
| Support chat logs | 2 years | To ensure quality of service |
| Device Logs & IP | 90 days | Security Monitoring |
Once the retention period expires, data is automatically deleted or anonymized in a way that makes personal identification no longer possible.
Best Bets uses cookies on its website. Cookies are small text files stored in your browser. They do not steal your personal information — they simply help improve your browsing experience.
You can delete cookies or stop accepting new ones at any time through your browser settings. The mobile app uses local storage instead of cookies, which is automatically cleared when you uninstall the app.
Best bets does not use any third-party advertising trackers or social media pixels. Your betting activity cannot be seen by Facebook or Google.
Every registered member of best bets has certain fundamental rights over their own data. Exercising these rights is completely free:
Best Bets is strictly for users aged 18 and above. We never knowingly collect information from or provide services to minors.
If a parent or guardian suspects their child has opened an account on Best Bets, please contact us immediately at support@bestbets.click. We will investigate, close the account, and permanently delete all associated data.
Advice for parents: We recommend not installing the Best Bets app on children's devices. Parental controls can be used to block betting sites.
Best bets uses multiple layers of technical security to protect your data. Real technology – not just policy – is your strongest line of defence.
That said, no system is completely foolproof. In the event of a data breach, affected members will be notified within 72 hours and remedial action will be taken as quickly as possible.
Best Bets may update this Privacy Policy from time to time. How you are notified will depend on the nature of the changes:
Continued use of Best Bets after any changes have been made will be considered acceptance of the updated policy. If you object to the new policy, you may close your account.
For any privacy-related questions, requests, or complaints, contact our Data Protection team directly:
Requests to view, correct, or delete data are typically processed within 30 days. For urgent cases, we aim to respond sooner.
This privacy policy was last updated: January 2026. Version 2.4.
Your Data, Your Rights: Protecting your personal information at best bets is not just a legal obligation – it is a core part of our values. If you have any questions, please get in touch. Our Terms & Conditions and Responsible Gaming Please read that page as well.
Common Questions