Your Wellbeing Is Our Priority

Best Bets Responsible Gaming – Your Complete Guide to Safe & Healthy Betting

Betting on Best Bets isn't just about winning – it's a form of entertainment. Responsible gaming means knowing your limits and keeping the fun in it. On this page, we've put together the tools and tips to help you stay healthy and happy.

Set Deposit Limits98%
Self-Exclusion Tool100%
Review Betting History95%
Session Timer97%

Responsible Gaming Features Available on Best Bets

🛡️ Free Self-Exclusion – Anytime ⏱️ Session Timer Activate 💰 Deposit Limit Set It Yourself 📊 Betting History View Anytime 🧘 Take a break – Cooling-Off Period Activate 💬 If You're Struggling 24/7 Support Available 🛡️ Free Self-Exclusion – Anytime ⏱️ Session Timer Activate 💰 Deposit Limit Set It Yourself 📊 Betting History View Anytime 🧘 Take a break – Cooling-Off Period Activate 💬 If You're Struggling 24/7 Support Available

Protection Tools Available at Best Bets

All these tools are free, take effect instantly, and are entirely in your hands.

Set Deposit Limits
Set your own daily, weekly, or monthly deposit cap. Lowering your limit takes effect immediately, while increasing it has a 24-hour cooldown – so you don't make decisions in the heat of the moment.
Session Timer
Set a time limit for how long you bet in a single session. When the time is up, you'll get a reminder on screen. This feature works on the mobile app too. Taking regular breaks keeps the betting experience more enjoyable.
Cooling-Off Period
Take a temporary break of 1 to 30 days. During this time you won't be able to log in, but your balance will remain safe. Your account reactivates automatically once the break period ends.
Self-Exclusion
If you need a longer break, you can exclude yourself for 6 months, 1 year, or permanently. Once self-exclusion is active, your account and all promotional messages will be suspended. For serious protection, this is the most effective step you can take.
Set Bet Limits
Set a maximum amount for each individual bet yourself. This feature helps protect you from placing large bets impulsively. Lowering your limit takes effect immediately; increasing it requires a 24-hour waiting period.
Review Betting History
You can view your complete betting history, win/loss record, and total spending stats at any time. Understanding your own patterns is the first step toward responsible betting.

Why Betting Should Be Entertainment – And Why Sometimes It Isn't

Most people who bet at Best Bets do it for the fun of it — to make a match a little more exciting, to back their opinion among friends, or to express their love of cricket in a different way. That's exactly what betting should be about.

The reality is that for some people, betting gradually crosses the line from entertainment. Chasing small losses turns into a habit, more money gets spent without the family knowing, and staying up late to check match results becomes routine. Best Bets acknowledges this reality, and it's exactly why responsible gaming is such a priority for us.

Does Responsible Betting Mean Restrictions?

Not at all. Responsible betting means staying in control of your own decisions – spending only what you're comfortable with, and only using money left over after taking care of your family and daily needs. That's the whole idea.

Best Bets doesn't want you to quit betting. We want you to keep enjoying it for longer. And that's only possible when betting stays a small, controlled part of your life.

Why Setting Your Own Limits Matters

We all know it's easier to make clear-headed decisions when calm, but much harder in the heat of the moment. A sudden big bet on a team down 3-0, or going even bigger after a losing streak thinking "this time it'll turn around" – in moments like these, limits you've set in advance act as your safety net.

Once you set a limit at Best Bets, you can't override it on impulse. To increase a deposit limit, you have to wait 24 hours — and that window alone is often enough to cool down and reconsider.

Family & Loved Ones

When betting becomes a problem, family members are usually the first to feel it. The damage goes beyond finances — it erodes trust, strains relationships, and creates lasting emotional stress.

If you ever feel that betting is affecting your relationships, that's an important sign worth paying attention to. The Best Bets support team is always ready to listen and help you find a way forward — without any judgment.

Track Your Spending

Think of the money you put into betting as entertainment spending — just like a movie ticket or a meal out. Set a fixed "entertainment budget" at the start of each month and stick to it. At Best Bets, you can use deposit limits to keep to that budget automatically.

Check your betting history once a week – total wins, total losses, net result. Knowing these numbers makes it easier to stay honest with yourself.

Does Best Bets Actually Want You to Bet Less?

Put simply: we want you to keep betting for a long time. People who play responsibly can enjoy betting for years. But someone who loses control will eventually lose everything, be forced to stop, and walk away with nothing but harm.

Responsible gaming is in our business interest — but more than that, it's simply the right thing to do. Best Bets will never put any business advantage above a person's wellbeing.

Stop If You Notice These Signs

If any of the following sounds familiar, take a moment to reflect. Asking for help isn't weakness – it's the smart move.

Chasing Losses: After a loss, chasing it with bigger bets thinking "this time it'll work out" is a dangerous cycle — and it usually leads to even greater losses.
Betting behind your family's or friends' backs: If betting has become something you hide, that's a clear sign you already know something isn't right.
Betting with emergency funds: Betting with rent money, your child's education fund, or emergency savings is a serious warning sign.
Feeling restless when you're not betting: Feeling uneasy or irritable when you're not betting, or only feeling good when you are – these are signs of dependency.
More Time Than Planned: What starts as "just half an hour" stretches into hours, and it becomes increasingly difficult to stop.

Healthy Betting Habits Checklist

Be honest with yourself – can you always answer "yes" to these questions?

1
I have a separate budget set aside for betting and I stick to it.
2
When I lose, I accept it and don't place more bets trying to win it back.
3
My family or those close to me know I bet, and they have no objection to it.
4
I'm perfectly fine without betting — it doesn't affect my day if I skip it.
1
I can stop betting whenever I want – it's under control.
6
Betting has not reduced the time I spend with my family or caused problems at work.

If two or three of these answers are "no," it's time to start using the tools below. Taking action now can help you avoid much bigger problems down the road.

How to Set a Deposit Limit

1
Log In to Your Account
Log in to the Best Bets website or app and click on your profile icon in the top right corner.
2
Open Account Settings
Go to "Account Settings" or the "Responsible Gaming" section. You'll find all the protection tools together in one place.
3
Choose a Limit Type
Choose whichever works best for you — a daily, weekly, or monthly limit.
4
Enter the Amount and Confirm
Enter the maximum amount and click the "Confirm" button. A decrease in your limit takes effect immediately.

If you want to raise your limit, you'll need to wait 24 hours. This delay is intentional — it's designed to prevent decisions made in the heat of the moment.

The Self-Exclusion Process

1
Contact Support
Request self-exclusion via live chat or at support@bestbets.click. You don't need to give a reason.
2
Select a Duration
Choose 6 months, 1 year, or permanent – it's your call. Please note that permanent exclusion cannot be reversed.
3
Effective Immediately
Your account will be closed as soon as the request is confirmed. All promotional communications will also stop.
4
Your Balance Stays Safe
Any real money in your account will remain safe. You can withdraw it once the period ends or by contacting support.
Protection for Your Family
If a family member is struggling, someone else can submit a support request on their behalf.
Notify Support
Confidential Support
If you'd like to talk, come to live chat — your privacy is fully protected.
Start Chat

Best Bets' Position on Responsible Gaming

Every Best Bets team member is trained on responsible gaming policies. Our support staff know how to assist bettors who are struggling – with empathy and respect. It's part of who we are as a company.

We believe every bettor has a full life beyond the screen — family, work, friends. Betting should be one small source of enjoyment within that life, not the whole of it. Whenever we see that balance slipping for someone, we take action.

What We Don't Do

  • We don't encourage bettors who are struggling to keep betting.
  • We don't send promotional messages to excluded accounts.
  • We don't send special "recovery" offers after big losses.
  • We never make betting appealing to minors.

When to Seek Help

If you feel like betting is getting harder to control, contact Best Bets Support right away. No questions asked – we'll activate the necessary protections on your account.

It also helps to talk to someone you trust — a family member, a friend, or anyone close to you. There's no shame in talking about a betting problem. It's a common, very human challenge, and it can be resolved.

Best Bets' Promise

Responsible gaming is a commitment Best Bets renews every single day. Our success is seeing every player enjoy a healthy, fun betting experience on our platform. And when someone needs help, being there for them in time is part of that responsibility too.

Bet on Best Bets – With Fun, With Responsibility.

Responsible Gaming FAQ

If a match is completely cancelled or abandoned before its scheduled conclusion, Best Bets generally refunds the full bet amount. However, the specific rules depend on the circumstances: if the match never starts, all bets are voided and fully refunded. If a match is abandoned mid-way and 50% or less of it has been completed, bets are also voided and refunded. If more than 50% of the match has been played and the outcome of the bet has already been determined, settlement is based on that result. In cricket, if a result is reached via the DLS method due to rain, that result stands. For live bets, settlement may be based on the portion of the match whose result was clear at the time of abandonment. For details on a specific match, contact support via live chat.

Yes, Best Bets has an official mobile app available for both Android and iOS devices. Download it directly from the Best Bets official website's download page – it may not be listed on the Google Play Store or Apple App Store, so downloading from the site is the safest option. On Android, you may be prompted to allow installation from "Unknown Sources" during setup – enable this from Settings > Security. On iOS, after installing go to Settings > General > VPN & Device Management and trust Best Bets. The app includes all the features available on the website, including responsible gaming tools. For further help, visit our Download Page View.
Responsible Betting Commitment

Start Betting Responsibly at Best Bets

With safe tools, transparent rules, and 24/7 support, Best Bets is always here for you. Bet for fun — and bet responsibly.

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